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Privacy Policy

EMI Security Privacy Policy

At EMI Security, we value your privacy and are committed to protecting the personal information of our customers, website visitors, and users of our services. This Privacy Policy explains how EMI Security (“EMI Security,” “we,” “our,” or “us”) collects, uses, stores, and protects your information when you interact with our website, products, services, monitoring systems, communications, and related platforms.

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Information We Collect

We may collect personal information when you:

  • Visit our website

  • Request a quote or consultation

  • Purchase security products or monitoring services

  • Contact customer support

  • Subscribe to updates or promotional communications

  • Submit employment applications

  • Complete forms or surveys

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Information collected may include:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Service address

  • Payment or billing information

  • IP address and browser/device information

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We may also collect information regarding your interactions with our website, including pages visited, referring URLs, click behavior, and other analytics data to improve our website performance and customer experience.

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Website Analytics & Advertising Technologies

EMI Security may use cookies, pixels, analytics tools, and third-party technologies such as:

  • Google Analytics

  • Meta/Facebook advertising tools

  • Advertising and retargeting platforms

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These technologies help us:

  • Measure website traffic

  • Improve website performance

  • Understand customer interests

  • Deliver relevant advertisements and promotions

You may adjust your browser settings to disable cookies; however, some website features may not function properly if cookies are disabled.

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How We Use Your Information

EMI Security uses collected information to:

  • Provide requested products and services

  • Process purchases and monitoring requests

  • Send appointment confirmations and account notifications

  • Deliver customer support

  • Improve our website and services

  • Send promotional or marketing communications

  • Prevent fraud and unauthorized activity

  • Maintain the security of our systems and customers

We may also use your information to customize your experience and improve communications with you.

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Sharing of Information

EMI Security does not sell your personal information.

We may share information with trusted third-party service providers who assist with:

  • Alarm monitoring

  • Payment processing

  • Customer communications

  • Technical support

  • Marketing and analytics services

We may also disclose information if required by law, court order, legal process, or to protect the safety, rights, or property of EMI Security, our customers, or others.

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Data Security

EMI Security uses commercially reasonable safeguards to protect your information, including:

  • Secure servers

  • Encrypted communications

  • Password protections

  • Restricted system access

  • Physical and digital security controls

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

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Children’s Privacy

Our services and website are not intended for children under the age of 13. EMI Security does not knowingly collect personal information from children. If we become aware that information from a child has been submitted, we will remove it promptly.

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Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Save user preferences

  • Improve browsing experiences

  • Analyze site traffic

  • Support advertising and remarketing campaigns

Most browsers automatically accept cookies, but you can modify your browser settings to decline them if preferred.

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SMS Communications & Privacy

By providing your phone number to EMI Security, you may consent to receive SMS/text communications regarding:

  • Appointment reminders

  • Service notifications

  • Monitoring alerts

  • Account updates

  • Promotional offers (only if consent is provided)

Message frequency may vary. Standard message and data rates may apply.

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You may opt out of SMS communications at any time by replying:

  • STOP — to unsubscribe

  • HELP — for assistance

EMI Security does not sell or share SMS opt-in data or phone numbers with third parties for marketing purposes.

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Your Rights & Access to Information

You may request to:

  • Access your personal information

  • Update or correct information

  • Opt out of marketing communications

  • Request deletion where applicable

To make a request, contact EMI Security using the information below.

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Changes to This Policy

EMI Security may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

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Contact EMI Security

If you have questions regarding this Privacy Policy or your personal information, please contact:

EMI Security
866-623-2408
info@emisecurity.net

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